Job Description

Job Description

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Retail Banking Expert
Type: Contract
Compensation: $60–$70/hour
Location: Remote

Role Responsibilities

• Construct enterprise retail banking scenarios spanning large-scale deposit and lending operations, multi-stakeholder branch network decisions, and complex regulatory examination or compliance review cycles.
• Build tasks across F500 consumer lending (mortgage, auto, personal), branch and digital banking operations, credit risk and underwriting, fraud prevention, and customer experience/retention strategy.
• Develop retail banking operations scenarios involving tools such as core banking platforms ( FIS , Fiserv , Temenos ), loan origination systems ( LOS ), CRM platforms , and fraud detection/ AML monitoring tools in F500 stacks .
• Apply enterprise retail banking frameworks (credit risk scoring models, CFPB/regulatory compliance standards , omnichannel service design, KYC/AML protocols ) and produce reference lending policies, risk assessments, and executive-level operational narratives.
• Author rubrics that distinguish authentic enterprise retail banking judgment from generic textbook or licensing-exam-level recall.

Qualifications

Must-Have

• 5+ years working in consumer lending, branch operations, credit risk, or compliance at a Fortune 500 retail bank ( JPMorgan Chase , Bank of America , Wells Fargo , Citi , U.S. Bank ).
• Direct ownership of F500-scale lending portfolios , branch/digital banking operations, or regulatory compliance programs.
• Fluency in enterprise retail banking tooling and frameworks, plus understanding of how F500 regulatory examinations ( OCC , CFPB , FDIC ), KYC/AML compliance , and credit risk governance actually work.

Preferred

• Prior rubric, banking-training curriculum, or policy/risk documentation authorship is a plus.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check:
• For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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